Nymos is happy to offer free shipping worldwide on all orders. Simply select standard shipping at checkout. Orders are typically processed within 1 business day. You will receive a shipping confirmation email with tracking information once your order has been processed. Due to Covid-19, shipping timeframes may be longer than indicated.
Estimated shipping timeframes (weekdays):
- United States - 3-6 days
- Europe - 4-10 days
- North / South America - 4-10 days
- Asia - 6-15 days
- Australia - 6-15 days
- Africa - 6-15 days
2-3 day express shipping (including Saturday) is available in the continental United States. Please select express shipping at checkout. Please remember that shipping times are estimates, and do not include order processing time.
Please note, orders outside the United States are subject to duties at the discretion of the local customs authority.
If you'd like to make a return, please email support@nymos.co with your order number. For orders within the United States, we will send you a prepaid return label. For international orders, you will be sent instructions for processing the return shipment.
Please remember:
-
Returns must be initiated within 30 days of your order's delivery date
- Jewelry must be in brand new condition, free from any marks or blemishes
- Returns must include all original packaging
- There are no return or restocking fees
- Return shipping is the responsibility of the customer for international orders
- Please allow up to 10 business days to process your refund from the date your return shipment is received
Nymos uses fairmined 24k gold to fill and finish all pieces. 24k gold provides the richest tone, and has an undeniably ancient and timeless quality. With wear, your piece will acquire a beautiful, unique patina. If you wish to refresh the appearance of your piece, we recommend a professional cleaning.
As with all precious metal jewelry, exposure to water, oil, lotion, cream, sweat, etc. will expedite the aging process. We encourage you to embrace the natural aging process and the imperfections that arise.
All pieces are handcrafted and natural variations are expected.
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